Privacy Policy Tapsys Technologies

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At Tapsys Technologies, we are committed to protecting your personal data and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Digital Personal Data Protection Act, 2023 (India DPDP Act).

This Privacy Policy explains how we collect, process, store, and protect your personal data when you interact with our website, products, and services.

1. Definitions

For the purpose of this Privacy Policy:

  • “Personal Data” means any information relating to an identified or identifiable individual.

  • “Processing” includes collection, storage, use, sharing, or deletion of data.

  • “Data Principal” refers to individuals under the India DPDP Act.

  • “Data Subject” refers to individuals under GDPR.

  • “We”, “Us”, “Our” refer to Tapsys Technologies.

2. Data We Collect

We may collect and process the following categories of data:

A. Personal Data

  • Name, email address, phone number

  • Company name and job details

  • Any information submitted via forms or communication

B. Business / Project Data

  • Project requirements, documents, and communications shared with us

C. Technical & Usage Data

  • IP address, device information, browser type

  • Website interaction data (pages visited, session duration)

3. Legal Basis for Processing (GDPR Compliance)

We process your Personal Data under the following lawful bases:

  • Consent – when you voluntarily provide your data

  • Contractual Necessity – to fulfill service agreements

  • Legitimate Interests – to improve services and business operations

  • Legal Obligation – to comply with applicable laws

4. Purpose of Data Processing

We process your data to:

  • Provide, manage, and improve our services

  • Respond to inquiries and business requests

  • Communicate updates, offers, or service-related notices

  • Perform analytics and website optimization

  • Ensure compliance with legal and regulatory requirements

5. Data Sharing & Disclosure

We do not sell your Personal Data.

We may disclose your data to:

  • Authorized service providers (hosting, analytics, CRM, cloud services)

  • Legal authorities where required by law or regulatory obligations

  • Business partners under strict confidentiality agreements

All third parties are contractually bound to comply with applicable data protection laws.

6. Cross-Border Data Transfers

Your data may be transferred and processed outside India or the European Economic Area (EEA).

In such cases, we ensure appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs) under GDPR

  • Compliance with cross-border transfer provisions under the India DPDP Act

7. Data Retention

We retain Personal Data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, accounting, or regulatory requirements

After this period, data is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures, including:

  • Encryption and secure storage systems

  • Access control and authentication mechanisms

  • Regular security audits and monitoring

However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights (GDPR & DPDP Compliance)

Under GDPR (EU Users), you have the right to:

  • Access your Personal Data

  • Rectify inaccurate data

  • Request erasure (“Right to be Forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

Under India DPDP Act, you have the right to:

  • Access information about your data

  • Request correction and erasure

  • Grievance redressal

  • Nominate a representative in case of incapacity

To exercise your rights, contact us using the details below.

10. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website performance

  • Personalize content

You may manage cookie preferences through your browser settings.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.

12. Third-Party Links

Our website may contain links to external websites.
Tapsys Technologies is not responsible for their privacy practices.
We recommend reviewing their privacy policies before sharing data.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with a revised “Effective Date.”

14. Contact & Grievance Officer

For any questions, concerns, or to exercise your rights, contact:

Tapsys Technologies
📧 Email: info@tapsystechnologies.com

15. Governing Law

This Privacy Policy shall be governed by and construed in accordance with:

  • Laws of India (including the Digital Personal Data Protection Act, 2023)

  • Applicable provisions of the General Data Protection Regulation (GDPR) for EU users